Our Privacy Obligations
Gulfinder.com (“Gulfinder”) is governed by privacy principles that regulate how personal information is handled. This includes adherence to relevant privacy regulations in the United Arab Emirates (UAE). ‘Personal information’ means information or an opinion about an identified individual or an individual who is reasonably identifiable. Gulfinder’s Privacy Policy applies to personal information collected and/or held by Gulfinder. This Privacy Policy also explains how we process ‘personal data’ about people in the European Union (EU), as required under the General Data Protection Regulation (GDPR). We will review this policy regularly, and we may update it from time to time.

The Types of Personal Information We Collect and Hold
We collect personal information about our users to provide our products, services, and customer support. The specific platform and product, service, or support you interact with may affect the personal data we collect.

1. Information that You Specifically Give Us:

  • Account Details: username, password, profile picture.
  • Contact Details: email address, phone number.
  • Location Details: physical address, billing address, timezone.
  • Identity Details: full name, proof of identity (e.g., driver’s license, passport), proof of address (e.g., utility bill), photograph of the user.
  • Financial Information: credit card details, wire transfer details, payment processor details (e.g., Skrill, PayPal), tax numbers.
  • User Generated Content: project descriptions and attachments, bid description, user profiles, user reviews, contest descriptions and attachment, user messages, etc.

2. Information that We Collect from Others:

  • Basic Details: username, profile picture.
  • Contact Details: email address, phone number.
  • Location Details: Physical Address, billing address, timezone.
  • Financial Information: payment account details (e.g., PayPal email address and physical address), and wire transfer details.
  • List of contacts: email provider address book.
  • User Generated Content: user profile.

3. Information We Collect as You Use Our Service:

  • Metadata: IP address, computer and connection information, referring web page, standard web log information, language settings, timezone, etc.
  • Device Information: device identifier, device type, device plugins, hardware capabilities, etc.
  • Location: GPS position.
  • Actions: pages viewed, buttons clicked, time spent viewing, search keywords, etc.

How We Use Personal Information
The information we request, collect, and process is primarily used to provide users with the product or service they have requested. We may use your personal information for various purposes, including:

  • To provide the service or product you have requested.
  • To facilitate the creation of a User Contract (see Terms of Service for more information).
  • To provide technical or other support to you.
  • To answer inquiries about our services or respond to a complaint.
  • To promote our other programs, products, or services that may be of interest to you (unless you have opted out from such communications).
  • To allow for debugging, testing, and otherwise operate our platforms.
  • To conduct data analysis, research, and otherwise build and improve our platforms.
  • To comply with legal and regulatory obligations.
  • If otherwise permitted or required by law or for other purposes with your consent.

When We Disclose Personal Information

1. Our Third-Party Service Providers:

  • The personal information of users may be held, transmitted to, or processed on our behalf outside the UAE by our third-party service providers.

2. Our Third-Party Applications:

  • Users can grant third-party applications access to their Gulfinder account through the Gulfinder API. The information collected will be governed by the third-party application’s privacy policy.

3. Other Disclosures and Transfers:

  • We may disclose your personal information to third parties if necessary to provide the service or product you have requested, in response to court orders, subpoenas, or other requests for information by law enforcement, if otherwise permitted or required by law, or for other purposes with your consent.

As we are a global company, your personal information may be processed by staff in any of our offices worldwide.

Accessing, Correcting, or Downloading Your Personal Information

You have the right to request access to and correction of the personal information Gulfinder holds about you. Most personal information can be accessed and updated through your account settings. If you wish to access information not accessible through the platform or download all personal information we hold on you, please contact our Privacy Officer.

Exercising Your Other Rights

You have additional rights in relation to the personal data Gulfinder holds about you. Users may exercise these rights by contacting our Privacy Officer.

How payment providers use data

To better understand how a provider uses and stores the data shared with them, check their privacy policies directly:

Contact Information

If you have an inquiry or complaint about the way we handle your personal information or wish to exercise your privacy rights, you may contact our Privacy Officer at info@gulfinder.com